Rider Info
Payments
Important updates
Minimum orders incentives & Multiplier fee boosts
How to boost your fees
Insurance
Perks
Rider Kit
Refer a friend
Community
Initiatives
Community guidelines & Road safety
Help
Apply to be a Rider
Send your documents
Cash on delivery
Deliveroo service hours
Trade Union board
Menu
Rider Info
Payments
Important updates
Minimum orders incentives & Multiplier fee boosts
How to boost your fees
Insurance
Perks
Rider Kit
Refer a friend
Community
Initiatives
Community guidelines & Road safety
Help
Apply to be a Rider
Send your documents
Cash on delivery
Deliveroo service hours
Trade Union board
Belgium (English)
Belgique (Français)
België (Nederlands)
France (Français)
Hong Kong (English)
香港(中文)
Ireland
Italy (English)
Italia (Italiano)
Kuwait
Singapore
Qatar (English)
United Arab Emirates (English)
United Arab Emirates (Urdu)
United Kingdom
Help section
CCNL - CBA Rider
Change topic
What kind of contract is the CBA Rider?
When speaking of “Rewards system” when the 2000 deliveries should actually be completed?
Will the minimum order incentives still exist?
The CCNL provides an insurance for accidents at work and occupational diseases and against any damage to property or to third parties. What does it change from the actual Deliveroo’s one?
The threshold of 5000€ will be cancelled with the CBA Rider or should I wait for the 1 December 2020?
What does minimum compensation mean? Is the minimum compensation related to the “booked session”? Or does it refer to the estimated time?
Can I withdraw from the contract?
What is the difference between the “minimum compensation” and “order incentive”?
The CCNL implies the distribution of “safety equipment”. What does it change from the Kit Deliveroo normally provides?
Will the minimum order incentives still exist?
Yes, in certain areas and zones. You can find more info
here.
Didn’t answer your question? Click here
Choose your topic
Tips & Tutorial
See all FAQs
CCNL - CBA Rider
See all FAQs
Free Login
See all FAQs
New riders
See all FAQs
Payments
See all FAQs
Rider Kit
See all FAQs