Minimum per delivery
Compensation will be determined on the basis of the estimated time to complete the delivery. Minimum compensation is equivalent to €11 gross per hour.
In the event that the time estimated for the delivery is less than one hour, the fee of that delivery will be re-parameterized proportionally to its estimated minutes.
Additional indemnity & bonus
In addition to the minimum compensation, an additional indemnity will be due upon the occurrence of one or more of the following circumstances:
A. deliveries during night time;
B. deliveries during festivities;
C. deliveries with adverse weather conditions.
-10% in the case of the presence of one circumstance;
-15% when two of the circumstances previously described occurred (for example if you are delivering and outside it’s raining and it is also Christmas);
-20% when all the three circumstances occurred.
When you’ll complete 2000 deliveries in each calendar year (from 1 January to 31 December) you will receive a reward of €600. When you’ll complete 4000 deliveries in each calendar year (from 1 January to 31 December) you will receive a reward of €600 and when 6000 deliveries are completed in each calendar year (from 1 January to 31 December) you will receive a reward of €300.
Incentive for new cities and zones
Deliveroo will correspond a €7 incentive for the first 6 months from the new cities and zones launches when you haven’t received any delivery proposals; You will receive an additional incentive to ensure a minimum compensation equivalent to euro €7 when you have completed a delivery with a fee that is less than €7.
Minimum orders incentive
During each session we’ll try to offer you as many orders as possible; if it’s not possible, you will get an incentive for that session.
You can still choose to reject any orders you don’t want to deliver, but as these were offered to you, you won’t get the minimum order incentive. To get the incentive we'll take into consideration the minutes you are online during each session. Moreover, you should have participated for at least 75% of the session.
Sometimes extra payments and bonus will be available in your zone.