We're making a change to our rider app to help make logging into the rider app quicker and more secure - introducing passkeys.
The safety and the security of your account is our top priority, so we're improving how you log into your account to make it even more secure by introducing passkeys. With passkeys, you can log in quickly and securely using the Face ID, Touch ID, password or pattern already set up on your phone, without needing to request and enter a one-time passcode each time.
What is a Passkey?
A passkey is a new way to log into websites and apps without needing to remember a password or request a One Time Passcode. Instead of typing your email or phone number, you use your security set up already set up in your phone (such as Face ID, fingerprint, a passcode or pattern).
Over the next coming days you’ll see the option to set up your passkey in the app. It only takes a few seconds to set up. And if your phone doesn't support passkeys, you'll still be able to log in using the original login method
Setting up passkey