Help section
Payments Change topic
- What does minimum compensation mean?
- What does it mean "deliveries during festivities"?
- What does it mean deliveries with adverse or bad weather conditions?
- How and when do I get paid?
- What happens if the order I am collecting or delivering is canceled?
- When do I receive my Certificazione Unica?
- What does it mean "Trattenuta ai sensi dell’art. 29 “Diritti Sindacali” del CCNL Rider?"
- Can I use another person's IBAN to receive my payments?
- Will I be paid more if it takes longer to deliver the order or if I choose a different route?
- What is the "reward system"?
- If I unassign myself from an order after I’ve picked it up at the restaurant, will I be paid?
- How can I register for a VAT number?
- Why are tips taxed?
- What does 1.[?]x mean and how much extra will I get for the orders I deliver while this applies?
- What does it mean "deliveries during night time"?
- What is "temporary incentive for new cities and zones"?
- Can I include the 4% INPS recovery on my invoice?
- Which ATECO code should I use to open a VAT number?
- Why can’t the withholding tax exceed €5,000?
- What if I haven't received my payments?
What does it mean "Trattenuta ai sensi dell’art. 29 “Diritti Sindacali” del CCNL Rider?"
It means that Deliveroo has received your authorization to withhold the union association contribution, as notified by the union organization to which you belong and in compliance with the CCNL Rider. This amount is withheld after the application of your tax regime and you will see it in your payslip under the voice Trattenuta ai sensi dell’art. 29 “Diritti Sindacali” of the CCNL Rider or in your Deliveroo Rider app in the "Other" section.
