Help section
Payments Change topic
- What are Deliveroo’s details for electronic invoicing?
- Can I include the 4% INPS recovery on my invoice?
- What does minimum compensation mean?
- What does it mean "deliveries during festivities"?
- What does it mean deliveries with adverse or bad weather conditions?
- How and when do I get paid?
- What happens if the order I am collecting or delivering is canceled?
- When do I receive my Certificazione Unica?
- What does it mean "Trattenuta ai sensi dell’art. 29 “Diritti Sindacali” del CCNL Rider?"
- Can I use another person's IBAN to receive my payments?
- Will I be paid more if it takes longer to deliver the order or if I choose a different route?
- What is the "reward system"?
- If I unassign myself from an order after I’ve picked it up at the restaurant, will I be paid?
- How can I register for a VAT number?
- Why are tips taxed?
- What does 1.[?]x mean and how much extra will I get for the orders I deliver while this applies?
- What does it mean "deliveries during night time"?
- What is "temporary incentive for new cities and zones"?
- Which ATECO code should I use to open a VAT number?
- Why can’t the withholding tax exceed €5,000?
What does it mean "deliveries during festivities"?
25th of April, 1st of May, 2nd of June, 1st of January,6th of January, Easter day and the following Monday, 15th of August, 1st of November, 8th of December, 25th of December, 26th of December and the patron saint of the municipality where the company has its headquarters (Deliveroo’s one is 7th December).
