Help section
Payments Change topic
- What does 1.[?]x mean and how much extra will I get for the orders I deliver while this applies?
- When do I receive my Certificazione Unica?
- What are Deliveroo’s details for electronic invoicing?
- Can I include the 4% INPS recovery on my invoice?
- What does minimum compensation mean?
- What does it mean "deliveries during festivities"?
- What does it mean deliveries with adverse or bad weather conditions?
- How and when do I get paid?
- What happens if the order I am collecting or delivering is canceled?
- What does it mean "Trattenuta ai sensi dell’art. 29 “Diritti Sindacali” del CCNL Rider?"
- Can I use another person's IBAN to receive my payments?
- Will I be paid more if it takes longer to deliver the order or if I choose a different route?
- What is the "reward system"?
- If I unassign myself from an order after I’ve picked it up at the restaurant, will I be paid?
- How can I register for a VAT number?
- Why are tips taxed?
- What does it mean "deliveries during night time"?
- What is "temporary incentive for new cities and zones"?
- Which ATECO code should I use to open a VAT number?
- Why can’t the withholding tax exceed €5,000?
When do I receive my Certificazione Unica?
It will be sent to you by March 31.
It contains only payments made in the period January 1 - December 31. For example, payments received in January, even if related to activities of the previous year, are included in the Certificazione Unica of the new year.
Also, if you are registered with the Chamber of Commerce, it is not produced. Effective from the 2024 tax period (CU2025), it is stipulated that the Certificazione Unica shall NOT be transmitted for forfettari Riders (Art. 3 of Decree-Law 1/2024).
