Help section
Payments Change topic
- What are Deliveroo’s details for electronic invoicing?
- Can I include the 4% INPS recovery on my invoice?
- What does minimum compensation mean?
- What does it mean "deliveries during festivities"?
- What does it mean deliveries with adverse or bad weather conditions?
- How and when do I get paid?
- What happens if the order I am collecting or delivering is canceled?
- When do I receive my Certificazione Unica?
- What does it mean "Trattenuta ai sensi dell’art. 29 “Diritti Sindacali” del CCNL Rider?"
- Can I use another person's IBAN to receive my payments?
- Will I be paid more if it takes longer to deliver the order or if I choose a different route?
- What is the "reward system"?
- If I unassign myself from an order after I’ve picked it up at the restaurant, will I be paid?
- How can I register for a VAT number?
- Why are tips taxed?
- What does 1.[?]x mean and how much extra will I get for the orders I deliver while this applies?
- What does it mean "deliveries during night time"?
- What is "temporary incentive for new cities and zones"?
- Which ATECO code should I use to open a VAT number?
- Why can’t the withholding tax exceed €5,000?
Why is the amount in my invoice different from the one shown in the ‘Current summary’ section?
The ‘Current summary’ section shows all your activity and earnings for a given period before a payment is processed.
The monthly payment includes only the services carried out from the first to the last day of the previous month. (e.g. from the 1st to the 31st of March, from the 1st to the 30th of April, etc.).
Payments are processed by the 10th day of the following month.
As such, the current summary could be higher than the one on your invoice, since it includes the work carried out in the ongoing month too – which, however, will be paid the following month.
