Please note that the rider app is only supported on stable versions of iOS and Android - we do not support private or public beta versions. Find out more here.
If your rider app is not working or crashes when you open it, follow these tips to try and fix it.
First, make sure you're in a Deliveroo area - you'll see this on the in-app map - and check that you have good internet connectivity. Then follow the below steps to try to resolve the issue.
If you’re still having problems, get in touch with us below.