Help section
Tips & Tutorial Change topic
- I have problems uploading my documents during the application phase. What can I do?
- What are the areas I can receive delivery requests from?
- What is a stacked order?
- How do I contact Rider Support?
- How can I update my personal data?
- Does Deliveroo support beta versions of iOS/Android?
- What should I do if I’m having app issues?
- How do I know if my rear luggage rack is compatible with the new Rider Box Pro?
- How do I install my RIDER BOX PRO?
- Can someone else ride on my behalf (substitute)?
- My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
- Keeping customer personal data safe
- How do I submit a report or feedback on a restaurant?
- What should I do if I receive a delivery proposal in a ZTL zone?
- Can I ride in a different zone?
- This is my first delivery: how can I use the app?
- How can I check which is the delivery area of a certain zone within the app?
- Useful info for bad-weather conditions
- How to carry a Pizza!
- How to clean your bag properly
Does Deliveroo support beta versions of iOS/Android?
Currently the rider app is only supported on stable versions of iOS and Android - we do not support private or public beta versions.
This means if you're using a beta version of iOS or Android the app will not work correctly, or may not work at all.
If you're currently using a beta version of iOS or Android please downgrade to the latest stable version of the operating system. You can learn how to downgrade your version of iOS here, or Android here.
