Help section
Tips & Tutorial Change topic
- Do I have to send Ecoconsult training completion certificates?
- How do I change the vehicle in my app?
- How can I update my personal data?
- How do I submit a report or feedback on a restaurant?
- Can I change my vehicle before sending the self-certification?
- How do I contact Rider Support?
- What are the areas I can receive delivery requests from?
- I have problems uploading my documents during the application phase. What can I do?
- What is a stacked order?
- Does Deliveroo support beta versions of iOS/Android?
- What should I do if I’m having app issues?
- How do I know if my rear luggage rack is compatible with the new Rider Box Pro?
- How do I install my RIDER BOX PRO?
- Can someone else ride on my behalf (substitute)?
- My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
- Keeping customer personal data safe
- What should I do if I receive a delivery proposal in a ZTL zone?
- Can I ride in a different zone?
- This is my first delivery: how can I use the app?
- How can I check which is the delivery area of a certain zone within the app?
Do I have to send Ecoconsult training completion certificates?
If your account has not been suspended, you will not be required to send us certificates of completion.
If your account has been suspended because you did not complete the courses, please send us the certificates of completion using the following form.
