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Rider Info
Payments
Important updates
Minimum orders incentives & Multiplier fee boosts
How to boost your fees
Insurance
Perks
Rider Kit
Refer a friend
Community
Initiatives
Community guidelines & Road safety
Help
Apply to be a Rider
Send your documents
Cash on delivery
Deliveroo service hours
Trade Union board
Belgium (English)
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Help section
Tips & Tutorial
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What are the areas I can receive delivery requests from?
I have problems uploading my documents during the application phase. What can I do?
What is a stacked order?
How do I contact Rider Support?
How can I update my personal data?
Does Deliveroo support beta versions of iOS/Android?
What should I do if I’m having app issues?
How do I know if my rear luggage rack is compatible with the new Rider Box Pro?
How do I install my RIDER BOX PRO?
Can someone else ride on my behalf (substitute)?
My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
Keeping customer personal data safe
How do I submit a report or feedback on a restaurant?
What should I do if I receive a delivery proposal in a ZTL zone?
Can I ride in a different zone?
This is my first delivery: how can I use the app?
How can I check which is the delivery area of a certain zone within the app?
Useful info for bad-weather conditions
How to carry a Pizza!
How to clean your bag properly
How do I install my RIDER BOX PRO?
Check out this video on how to install your RIDER BOX PRO.
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