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- What are the areas I can receive delivery requests from?
- I have problems uploading my documents during the application phase. What can I do?
- What is a stacked order?
- How do I contact Rider Support?
- How can I update my personal data?
- Does Deliveroo support beta versions of iOS/Android?
- What should I do if I’m having app issues?
- How do I know if my rear luggage rack is compatible with the new Rider Box Pro?
- How do I install my RIDER BOX PRO?
- Can someone else ride on my behalf (substitute)?
- My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
- Keeping customer personal data safe
- How do I submit a report or feedback on a restaurant?
- What should I do if I receive a delivery proposal in a ZTL zone?
- Can I ride in a different zone?
- This is my first delivery: how can I use the app?
- How can I check which is the delivery area of a certain zone within the app?
- Useful info for bad-weather conditions
- How to carry a Pizza!
- How to clean your bag properly
What are the areas I can receive delivery requests from?
We are always on the lookout for different ways you can increase your earnings with more deliveries. To do so, we also create zone groups within one specific city.
What does it mean?
Generally, if a delivery takes you outside of your login area, the next delivery requests will come only from restaurants in the area you’ve initially booked.
For example: in normal circumstances, if you login in the MONZ area and the client’s delivery address is in the MONZ2 area, all following requests will come from restaurants in the MONZ area.
Let’s now examine the case of several zones that are grouped together: if you deliver an order outside of your login area, you can finalise the order and immediately receive new delivery requests from both your login area and the area you’ve just delivered your order in.
What are the currently grouped zones?
- BERG-BERG2-BERG3
- BIEL-BIEL2
- BOCA-BOCE-BOCM-BOGNIN-BOGRCA-BOMUR-BOSAR-BOSL
- BRES3-ERBU
- BRES-BRES2
- CAGL-CAGL2-CAGL3-CAGL5
- CASAM-NORU
- CASE-CASP
- CATAN-CATAN2
- COGRA-COMO
- FIBAG-FICB-FICE-FICOV-FIFIE-FINR-FIPR-FISCA-FISEF-HPFI1-MONTEM-PIST-PRAT-QUAPO
- FROS-FROS2
- GENEST-GENMAR-GENO-GENO2-GENSES-GENTRA
- LUCC-LUCC2
- MEST-MEST2
- CANTU-LENT-MERCA-MOAR-MOBU-MONZ-MONZ2-SERE
- BERTR-CARA
- VABBIA-ASSAG-BINA-CASORA-CASSAN-CINIB-COLOG-CORBAR-GARBAM-GERENZ-GESSA-GORGO-HPMI1-HPMI3-LAINAT-LANVI-MAGE-MELEG-MELZVI-MIBAG-MICE-MICEN-MICES-MIE-MIFOR-MINE-MINE2-MINW-MINW2-MISE-MISW-MISW2-NOVAT-OPERA-PADER-PANTIG-PARA-PAULLO-PERHO-POGLIA-ROZZAN-SANDGM-SARON-SEGRAT-SOLAR-SSG-TREZZ
- APPI-BULCM-BUSGA-BUSTO-CASTOL-GALL-GALL2-INDOL-LEGN-SOMLO-SOMLO2-TRADA-VARE-VARE2-VARE3-VARE4-VARE5
- CASTE-MODE-MODE2-MODENW-MODESE-MOFOR-SASSU-VIGNO
- ACER-PODA
- NASGC-TORDG
- NOVA-NOVA2
- PADO-PADO2-PADO3-PADO4-PADO5-PADO6-PADOE-PADOW
- PACE-PASU
- PARM-PARME-PARME2-PARMW-PARMW2
- PAVI-PAVI2
- CHIET-PEFRA-PEMS-PESC-PESCAN-PESCSA
- EMPO-FUCEC-PISA-PISA2-PNTDR
- PORDE-PORDE2
- BELLA-CERVIA
- ALBLA-ALBLA2-GUIDO-MONRO-ROEST-ROLUP-ROMON-ROSEL-ROVER-SACEZA-VELLEDRACI-FIUM-FIUM2-OSTIA
- HPRM1-REUR-ROALE-ROAUR-ROBAS-ROCAS-ROCE-ROCIA-ROCOL-ROESQ-ROFLA-ROFON-ROGIAN-ROGIAN2-ROLAB-ROLFO-ROLFO2-ROMAR-ROMAU-ROMEZ-RONOM-ROOST-ROOT-ROPO-ROPO2-ROPRA-ROQUI-ROSAC-ROTRA-ROTRI-ROTU
- SCHIO-THIE
- AVIGL-CHIRI-CHIVA-TOCE-TOCRA-TOLE-TOMON-TORB-TOST
- TREV-TREV2
- TRIES-TRIES2-TRIES3-TRIMUG
- UDIN-UDIN2
- BARDO-SANBO-VELUSO-VERO-VERO2-VERO3-VERO4-VERONE-VERONW-VEROS-VESGLU
- LASP-MASSA-SARZ-VIAR-VIAR2
- VICE-VICE2-VICE3
