Help section
Tips & Tutorial Change topic
- Useful info for bad-weather conditions
- Can I ride in a different zone?
- This is my first delivery: how can I use the app?
- How do I contact Rider Support?
- What are the areas I can receive delivery requests from?
- How do I change the vehicle in my app?
- Do I have to send Ecoconsult training completion certificates?
- How can I update my personal data?
- How do I submit a report or feedback on a restaurant?
- Can I change my vehicle before sending the self-certification?
- I have problems uploading my documents during the application phase. What can I do?
- What is a stacked order?
- Does Deliveroo support beta versions of iOS/Android?
- What should I do if I’m having app issues?
- How do I know if my rear luggage rack is compatible with the new Rider Box Pro?
- How do I install my RIDER BOX PRO?
- Can someone else ride on my behalf (substitute)?
- My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
- Keeping customer personal data safe
- What should I do if I receive a delivery proposal in a ZTL zone?
Can I ride in a different zone?
It's up to you where and when you want to ride.
Just remember that in Free Login zones you can always go online and ride with Deliveroo whenever you want, without booking your sessions in advance, all you need to do is open the app when you are inside the login area, go online and start accepting orders.
