You can submit a replacement request for some items from the Core Kit (the backpack, the high visibility jacket, the large or small thermal bags, the jacket, and the helmet). In order to submit a replacement request for a core kit item, you need to follow this condition:
If this condition is present, we invite you to fill this form.
If you want to check how many deliveries you have made, access the "Earnings" section of your app or check your payslip.
In addition, to check how long has passed since the last time you received an item, click on the "Order History" section of the Rider Kit Store.