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Rider Kit
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What do you mean by replacement?
How can I order my core Kit on the Rider Kit Store?
I have filled in the return/replacement form but I have not received an answer yet.
Where can I find my shipping details?
I lost / someone stole an item from my Kit, what can I do?
I ordered the core Kit, but an item is the wrong size. How can I replace it?
What is a return?
When will I receive the Kit?
How can I request a replacement after 1500 deliveries?
How can I create my account on the Rider Kit Store?
I am having trouble paying for a Kit item.
How can I request the replacement of a damaged item?
My account on the Rider Kit Store has been suspended.
How can I check how many deliveries I have done?
How can I replace an item that is not included in my core Kit?
How can I check the status of my replacement request?
How can I find out when I received a Rider Kit item?
How can I return my kit?
I filled in the wrong address to order my Kit, how can I change it?
I filled in the wrong address to order my Kit, how can I change it?
You can change the address through the DHL tracking number or write to DHL customer service.
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