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Rider Kit
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How can I request the replacement of a damaged item?
How can I replace an item from my core kit?
What do you mean by replacement?
I placed an order for an item and the size is wrong, how can I replace it?
I’ve filled out the form to replace my kit but I haven’t received an answer yet.
How can I check the status of my replacement request?
When will I receive the kit?
How can I check how many deliveries I have done?
I lost / someone stole an item from my kit, what can I do?
How can I find out when I received a Rider Kit item?
I’m having trouble paying for a Kit item.
How can I create my account on the Rider Kit Store?
How can I return my kit?
How can I replace an item that is not included in my core kit?
My account on the Rider Kit Store has been suspended.
I filled in the wrong address to order my Kit, how can I change it?
Where can I find my shipping details?
I filled in the wrong address to order my Kit, how can I change it?
You can change the address through the DHL tracking number or write to DHL customer service.
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